We have a way that we can loggin to your computer and install the software for you. If we cannot get the software installed and if there are issues, we will give you a refund. Please make sure of the following:
- You must have high speed internet (At least 20MB/s or Higher)
- Your software is completely downloaded already. This can take a very long time, so we cannot start the process without this being downloaded already
- Preferably we would like the software to already be extracted.
- You must have either WinRar (For Windows) or UnRarX (For Mac) downloaded and installed
- If you are using Kontakt, you must have the following already downloaded and installed
- If you have UVI/Falcon, you must have UVI Workstation downloaded and installed