We have a way that we can loggin to your computer and install the software for you. If we cannot get the software installed and if there are issues due to our mistake, we will give you a refund. Please make sure of the following:
- You must have high speed internet (At least 20MB/s or Higher)
Your software is completely downloaded already. This can take a very long time, so we cannot start the process without this being downloaded already. Preferably we would like the software to already be extracted.
- You must have either WinRar (For Windows) or UnRarX (For Mac) downloaded and installed
- If you are using Kontakt, you must have Kontakt and NI Access already downloaded and installed.
- If you have UVI/Falcon, you must have UVI Workstation downloaded and installed