Frequently Observed Issues
Update to the Newest Version
The number one reason why a serial number is not working is because you need to update the software to the newest version of the software. You can update your software by logging into your gospelmusicians.com account and going Here. In My Products area, you can access your download and serial numbers. If you don't see your product and you purchased from one of our partners (VST Buzz, Audio Plugin Deals, etc...), then you may need to register your product with us by Clicking Here.
Please note that our GM products only support OSX 10.12+ and Windows 7+
For BASSAlicious 1 and MIDIculous 3 Users, please note that a NEW serial number has been deposited into your account. Please use the NEW serial that we desposited into your account.
Valid Serial Number and Format
Our serial numbers come in one of two serial number formats:
- Long License Format - P6SU-TM5R-Z4YM-C7H7-KSDP-GF2Z-CITA
- Short License Format - GFAQ-UV3N-24AK-L2MI
IMPORTANT NOTE: Our serial numbers do not use the number "1", so many users make the mistake of using the number "1", instead of using the letter "I." So if you get a bad serial number, then please make sure to use the Letter "I," instead of the number "1."
Blocked Access to the Server
Please turn off all virus protection, VPNs, Proxy Servers, and/or Firewalls. Also, if you are trying to activate through the plugin, please try activating by using the standalone application. It could be that the access to the server is being blocked.
If you have purchased any of our UVI products that require iLok, such as: BlueBeast, TGX-85, TGX-99, Talkbox Jr., or Pure Sine, then you need to activate differently than how you would with our other Gospel Musicians Products. Please See video Below: