Before purchasing, please read the important information below as we have combined some of the most frequent purchasing errors.

Expansion Packs

If you are purchasing an expansion pack, please remember that it requires a base product to which it needs to unlock. You cannot purchase an expansion pack without having the base prdocut.

iOS vs. Desktop Apps

ALL iOS apps must be purchased from the iOS Appstore. You cannot purchase from our online store here and get the iOS version or download it on your iOS device. You need to purchase from the Appstore

Jamal's Flash

Jamal's Flash requires a full 1GB memory for your XF or MOXF. You cannot use a thumb or USB drive. You need to purchase the official Yamaha 1GB Flash board. Montage/MODX owners have this built in.

Frequently Asked Questions

Is this product shipped or is it digital download?

All of our products are digital downloadable and are processed immediately upon purchase. You will receive serials, download links, and detailed video instructions on how to install. IMPORTANT NOTE for Gmail users, you need to add our shop to your whitelist so that all of your emails go through. See video here.

How many computers can I activate at one time?

You can activate up to three computers at one time per one user. Please remember that virtual machines count towards an activation. You can always login to your profile and deactivate your activations. 

If I purchase the desktop, will I get the iOS for FREE?

Unfortunately, there is no connection between the online store and the iOS store. If you want the iOS version, then you will need to purchase that separately. 

What is your return policy?

Due to the nature of the product, we cannot offer satisfaction refunds, due to the plethora of video demos of the sounds. We do, however, offer refunds if you just can't get the product running on your system.

Is your software compatible with M1 natively?

Yes, all of our plugins and software are M1 Native and Compatible, so you will be able to enjoy the speed and benefits of the new Mac M1 chip.